Apervita
Chicago, IL
Apr 2013 - Present
Director of Platform User Experience & Design
I lead the User Experience Team at Apervita, an application authoring platform-as-a-service (PaaS) that enables healthcare payers and providers to build, collaborate, and share algorithms and data.
  • Define user experience vision, principles, style guides, and other foundational materials
  • Developed an iterative, agile, and collaborative design process between the Product, Design, and Development teams
  • Collaborate with Product and Development teams to define and iterate product features in an agile environment
  • Deliver storyboards, wireframes and visual design resources
  • Recruit and manage User Experience and Visual Design teams
Roundarch Isobar
Chicago, IL
Dec 2007 - Apr 2013
Associate User Experience Director
At Roundarch, I led small teams of information architects and visual designers to design applications for web,mobile, and desktop for fortune 500 companies.
My work typically consisted of doing user research, including user interviews, persona and scenario development, mental models and conceptual designs, maybe a prototype to illicit feedback from business owners and end users alike. After a conceptual model has been agreed upon, we would move to detailed wireframes, with visual design often being developed concurrently. Our teams work in an iterative fashion in agile sprints. In addition, I mentor junior designers both in and outside the context of client work and help the recruiting staff evaluate user experience candidates.
Clients included: Citadel Omnium, Citi Smith Barney, William Blair, Nystrom Herff Jones, Umpqua Bank, U.S. AirForce, and SGS
Draft FCB
Chicago, IL
May 2006 - Dec 2007
User Experience Lead
While working at DRAFT FCB, my focus was primarily on consumer facing marketing websites, ranging from large corporate websites, to small brand microsites.
Clients included: Boeing, Miller Coors and BCBS of Florida
The Royal Order of Experience Design
Chicago, IL
Oct 2005 - May 2006
User Experience Design Consultant
I worked an extended stint doing design and information architecture for Kohler and Patagonia with the fine folks at the Royal Order.
JC Whitney
Chicago, IL
Aug 2004 - Aug 2005
Manager, Digital Creative
I was the department lead, responsible for consumer website redesign, creative implementation of day to day merchandise updates, and email campaigns. Implemented search engine optimization programs, and internal CMS for creative updates.
United Airlines
Chicago, IL
Mar 2004 - Aug 2004
User Experience Designer (Consultant)
Worked on a team of four user experience consultants to create wireframes and user flow diagrams for redesign of online flight booking, itinerary management and loyalty membership management tools for United's consumers.
Brooks Studio
Boulder, CO
Apr 2001 - Aug 2004
Creative Director, Designer, Information Architect, Illustrator
Lotsa stuff here, co-founded a company with my pal, John Fischer, dabbled in illustration, and some extended stints making wireframes for the airline booking vertical.
Clients included: VSA Partners, Westword, Element 79, iLeo, Sticker Giant, Orbitz, American Center for Design,Ogilvy, United Airlines
Schema Studios
Chicago, IL
Jan 1999 - Mar 2001
Founding Partner, Information Architecture
I founded an interactive design studio with my partners, Jason Koerner, Mattie Langenberg, and Phil Machalski. Our company focused on website design for clients such as Marmot Clothing and Equipment, Capitol Records, Harley-Davidson, Great Lakes Chemical Corporation, and Whole Foods.
Leap Partnership
Chicago, IL
Oct 1993 - Jan 1999
Creative Partner
I designed and sometimes also built websites for Miller Brewing Company, a digital recruiting tool for the University of Notre Dame, e-commerce site for Daewoo Motors, &c.
Do you guys remember Quicktime VR? Man, that feels like a long time ago.
Education
University of Illinois
Urbana, IL
BFA Graphic Design
Oxford Brookes University
Oxford, England, UK
Visual Studies
School of the Art Institute of Chicago
Chicago, IL
Student at Large